Comparison Summary
This comparison report of CrowdTwist vs. iGainSpark Platform is based on a specific set of business needs and context. The comparison uses 779 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CrowdTwist and iGainSpark Platform
CrowdTwist, iGainSpark Platform, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.
iGainSpark Platform focuses on Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.
"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald
"The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. " - LSL
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences
Loyalty Platform that enables Business to identify and engage with it’s customers
Age
1977
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
34
11
Total Goals
(we found evidences for)
10
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve brand engagement
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Scale best practices
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Acquire customers
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Increase customer life time value
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Improve digital and social presence
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Increase sales & revenue
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Grow market share
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Build brand awareness
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Enter new markets internationally or locally
- See 7 more
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Enhance customer relationships
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Increase customer life time value
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Increase sales & revenue
Top Channels
Channels Used
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omnichannel
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social media
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promotions
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phone calls
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chat
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offline
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point of sale
- See 4 more
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omnichannel
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social media
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promotions
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phone calls
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chat
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offline
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point of sale
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High