CrowdTwist Overview

CrowdTwist powers innovative loyalty programs by tracking and rewarding diverse customer behaviors. Brands can use predictive analytics to offer personalized benefits, enhancing customer relationships and retention.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using CrowdTwist.

Other use cases:

  • Lifetime Value Management
  • Segmentation And Targeting
  • Social Media Analytics
  • Contract Management
  • Content Management
  • Managing Social Media Account
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CrowdTwist.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Grow Market Share
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
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CrowdTwist Use-Cases and Business Priorities: Customer Satisfaction Data

CrowdTwist works with different mediums / channels such as Omnichannel. Promotions. and Social Media.

CrowdTwist's features include Gamification, Rewards, Personalization, etc. and CrowdTwist support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also CrowdTwist analytics capabilities include Custom Reports, and Analytics.

Reviews

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue." - Kellen Fitzgerald

CrowdTwist, smile.io, Paytronix, Annex Cloud, Tapmango, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CrowdTwist

Top Industries

  • Retail

Popular in

  • Enterprise

CrowdTwist is popular in Retail, and is widely used by Enterprise,

Comprehensive Insights on CrowdTwist Use Cases

How can CrowdTwist enhance your Loyalty Management process?

How does CrowdTwist facilitate Engagement Management?

What Are the key features of CrowdTwist for Campaign Management?

How does CrowdTwist facilitate Lifetime Value Management?

How can CrowdTwist optimize your Segmentation And Targeting Workflow?

23+ more Business Use Cases

193 buyers and buying teams have used Cuspera to assess how well CrowdTwist solved their Customer Loyalty Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CrowdTwist testimonial

Kellen Fitzgerald

Director of Marketing, Digital and Client Experience

tarte

With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald
CUSTOMERS TESTIMONIALS
CrowdTwist testimonial

Kellen Fitzgerald

Director of Marketing, Digital and Client Experience

tarte

With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald

Case Studies

COMPANY INDUSTRY CASE STUDIES
CrowdTwist case study
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Case Study tarte

Tarte designs a loyalty program that customers love

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CrowdTwist case study
NA
Case Study tarte

Tarte designs a loyalty program that customers love

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CrowdTwist case study
NA
Case Study tarte

Tarte designs a loyalty program that customers love

Read More

Video

Oracle Marketing Innovations: Loyalty and Customer Engagement.

Video Thumbnail

Frequently Asked Questions(FAQ)

for CrowdTwist

What is CrowdTwist?

CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.

With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.

What is CrowdTwist used for?

CrowdTwist is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Improve Brand Engagement by Loyalty Management, Engagement Management and Campaign Management .

What are the top features of CrowdTwist?

Gamification, Rewards and Personalization are some of the top features of CrowdTwist.

What are CrowdTwist alternatives?

Smile.Io, Paytronix, Annex Cloud and Tapmango are popular alternatives for CrowdTwist.

Where is CrowdTwist located?

CrowdTwist is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used CrowdTwist for loyalty management and engagement management

CrowdTwist Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.75/5 ★

Read Reviews (13)
Custom Reports

4.91/5 ★

Read Reviews (70)
Analytics

4.90/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.75/5 ★

Read Reviews (13)
Custom Reports

4.91/5 ★

Read Reviews (70)
Analytics

4.90/5 ★

Read Reviews (51)

CrowdTwist Integrations

CrowdTwist integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.16/5 ★

Read Reviews (6)
Data Import

4.03/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for CrowdTwist

Overall Risk Meter

Low Medium High

Top Failure Risks for CrowdTwist

Oracle Corporation News

Nashville Metro Government Selects Oracle Fusion Cloud Applications to Support Growing Population and Fiscal Responsibility - Quantisnow

Nashville Metro Government chooses Oracle Fusion Cloud Applications to manage population growth and fiscal responsibility.

11/12/2024 - source

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Essex NHS trusts will use Oracle Health's EPR system.

11/12/2024 - source

ARCO Streamlines Construction Payments with Oracle Textura

ARCO improves construction payments using Oracle Textura, enhancing efficiency and management in the construction industry.

10/12/2024 - source

Oracle Corporation Feeds

Oracle Sets the Date for its Second Quarter Fiscal Year 2025 Earnings Announcement

Oracle announced the date for its second quarter fiscal year 2025 earnings release.

01/12/2024 - source

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO