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CrowdTwist vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for CrowdTwist medium Failure Risk for SpotOn Loyalty low
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Comparison Summary

This comparison report of CrowdTwist vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 1285 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and SpotOn Loyalty

CrowdTwist, SpotOn Loyalty, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

CrowdTwist is better than SpotOn Loyalty for

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

Software Failure Risk

  • low

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Loyalty Program to Turn New Customers into Regulars

Age

1977

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

29

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (133)

Read Reviews (47)

customise loyalty program

Read Reviews (38)

Read Reviews (8)

create engagement based loyalty

Read Reviews (33)

Read Reviews (0)

identify target customers

Read Reviews (4)

Read Reviews (0)

engagement management

Read Reviews (112)

Read Reviews (3)

engaging and following up

Read Reviews (82)

Read Reviews (1)

campaign management

Read Reviews (10)

Read Reviews (23)

social media management

Read Reviews (10)

Read Reviews (6)

social media analytics

Read Reviews (5)

Read Reviews (6)

managing social media account

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (1)

contract management

Read Reviews (5)

Read Reviews (0)

lifetime value management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (4)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (2)

Read Reviews (0)

sales incentive management

Read Reviews (2)

Read Reviews (9)

discount management

Read Reviews (2)

Read Reviews (1)

promotion management

Read Reviews (2)

Read Reviews (1)

redemption management

Read Reviews (1)

Read Reviews (5)

generation of new leads

Read Reviews (1)

Read Reviews (4)

helpdesk management

Read Reviews (1)

Read Reviews (3)

billing and invoice management

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting