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CustomerCount vs Startquestion survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerCount vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 1418 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerCount and Startquestion survey

CustomerCount, Startquestion survey, Spark Chart, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerCount covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics a...nd reporting. " - Rick Tramontana

"On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankie...ta) team in July 2017. The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. " - Aneta Dobrakowska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerCount

Focus area

CustomerCount is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Survey software for professionals and companies researching clients, employees and the community

Financials

NA

NA

Business Need

Total Processes
(we found evidences for)

43

24

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

create engagement based loyalty

customise loyalty program


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

sending & publishing communications


competitive intelligence


helpdesk management


contact list management

enriching contact list


performance management



rating and review management


sales document management

proposal & quote management



training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting