CustomerCount Overview
CustomerCount™ addresses the challenge of gathering and analyzing customer and employee feedback with precision. This platform excels in deploying satisfaction surveys that capture valuable insights, essential for informed decision-making. By leveraging advanced technology, CustomerCount™ enables businesses to refine their strategies based on real-time feedback. Its robust capabilities support diverse industries in understanding consumer needs and enhancing service delivery. A notable feature is its adaptability, allowing customization to meet specific organizational requirements. This tool not only collects data but transforms it into actionable intelligence, fostering a culture of continuous improvement and customer-centric growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Social Media Management, as the business use cases that they have been most satisfied with while using CustomerCount.
Business Priorities
Improve Customer Satisfaction and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using CustomerCount.
CustomerCount Use-Cases and Business Priorities: Customer Satisfaction Data
CustomerCount works with different mediums / channels such as Promotions. and Social Media.
CustomerCount's features include Embedded Survey Forms, Personalization, Rewards, etc. and CustomerCount support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also CustomerCount analytics capabilities include Analytics, and Custom Reports.
Reviews
"CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics a...nd reporting." - Rick Tramontana
CustomerCount, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CustomerCount is a flexible online customer feedback management system providing intuitive real-time reporting and fast turnaround on updates. Key features include survey design, real-time alerts, CRM integration, and text analytics.
Popular Business Setting
for CustomerCount
Top Industries
- Hospitality
- Marketing and Advertising
- Computer Software
Popular in
- Enterprise
- Small Business
CustomerCount is popular in Hospitality, Marketing And Advertising, and Computer Software and is widely used by Enterprise, and Small Business,
Comprehensive Insights on CustomerCount Use Cases
What makes CustomerCount ideal for Collecting Feedback?
What Are the key features of CustomerCount for Engaging Conversational Surveys?
Why is CustomerCount the best choice for Create Engagement Based Loyalty?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CustomerCount solved their Customer Feedback Management needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
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CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations |
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|
CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six years and counting. Testimonial By Federico Beyer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rick Tramontana Director of Owner Relations Breckenridge Grand Vacations |
CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
|
Breckenridge Grand Vacations |
CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations |
|
Federico Beyer Corporate Special Events Manager Royal Resorts |
CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six years and counting. Testimonial By Federico Beyer |
Case Studies
Case Study Breckenridge Grand Vacations
Case Study Toastmasters International
Case Study Fortune 500 global company
Case Study American Resort Development Association (ARDA)
Case Study Fortune 500 global company
Case Study American Resort Development Association (ARDA)
Video
10 Reasons to Choose CustomerCount: 1 Security
Frequently Asked Questions(FAQ)
for CustomerCount
What is CustomerCount?
CustomerCount is a Customer Feedback Management System that provides intuitive real-time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve the bottom line.
CustomerCount collects, measures and reports customer feedback through branded, customized online surveys and these surveys are formulated to measure the quality of the customer experience with the organization across three primary touch-points.
Key features include survey design that maximizes return rates, survey reporting, on-site service requests with real-time alerts, CRM integration to manage customer experience in a real-time reality, keatext text analytics to minimize response time, SMS surveys for customer service and feedback, and CEM solutions streamlining customer feedback.
What is CustomerCount used for?
What are the top features of CustomerCount?
Who uses CustomerCount?
What are CustomerCount alternatives?
Where is CustomerCount located?
Peers used CustomerCount for Collecting feedback and Engaging conversational surveys
CustomerCount Competitors
CustomerCount Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
Software Failure Risk Guidance
?for CustomerCount
Overall Risk Meter
Top Failure Risks for CustomerCount
Mobius Venture Capital News
Mobius Vendor Partners and LKG Marketing Forge Strategic Partnership to Advance Data-Driven Growth
Mobius Vendor Partners has formed a strategic partnership with LKG Marketing to enhance data-driven growth. This collaboration leverages Mobius's CustomerCount feedback solution and LKG's marketing expertise to optimize customer engagement and business performance through actionable insights and strategic growth initiatives.
Mobius VP Announces Technology Partnership with Metabrands
Mobius VP announces a technology partnership with Metabrands, focusing on online customer feedback tools and solutions like survey design, CRM integration, and text analytics.
Keep Your Focus on the End Goal
By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his training plans. During his surgery and recovery, Malachi continues to track and measure his progress and share it with us! Sometimes when it rains, it pours. Unfortunately, […]
The post Keep Your Focus on the End Goal first appeared on Online Customer Feedback Tools.
The post Keep Your Focus on the End Goal appeared first on Online Customer Feedback Tools.
The Yin-Yang of Unsolicited and Solicited Feedback
Part One By Brian LaRoche, MosaicVoice.ai In the this four part series we are going to explore the power and impact of “Full Spectrumâ€� customer experience analysis. Let’s start with the basics of this approach. Most of us have heard of or at least seen the symbols referred to as yin and yang, a/k/a  yinyang […]
The post The Yin-Yang of Unsolicited and Solicited Feedback first appeared on Online Customer Feedback Tools.
The post The Yin-Yang of Unsolicited and Solicited Feedback appeared first on Online Customer Feedback Tools.
Mobius Venture Capital Profile
Company Name
Mobius Venture Capital
Company Website
https://mobiusvp.com/HQ Location
3925 River Crossing Parkway, Suite 60, Indianapolis, IN 46240
Employees
NA
Social
Financials
NA
What solutions does CustomerCount provide for Social Media Management?