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CustomerCount vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerCount vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 1290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerCount and Survey Planet

CustomerCount, Survey Planet, Spark Chart, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerCount covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience ...better and create great vacations for our guests. " - Breckenridge Grand Vacations

"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerCount

Focus area

CustomerCount is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than CustomerCount for

Software Failure Risk

  • medium

About

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

NA

NA

Business Need

Total Processes
(we found evidences for)

43

11

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

create engagement based loyalty

customise loyalty program


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

sending & publishing communications


competitive intelligence


helpdesk management


contact list management

enriching contact list


performance management



rating and review management


sales document management

proposal & quote management



training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting