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CustomerCount vs Survey Planet: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerCount vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 1290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerCount and Survey Planet

CustomerCount, Survey Planet, Spark Chart, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerCount covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six... years and counting. " - Federico Beyer

"I just wanted to let you know that SurveyPlanet is a great business tool, helping my organization obtain some really important feedback from key stakeholders. Data we will now be using to refine our customer and volunteer experiences throughout the ...year. The online survey tools are incredibly user-friendly, and the survey proposition is far more useful than we ever thought it was going to be. SurveyPlanet has enabled us to obtain important information easily and I a format that is powerful and unambiguous, So thank you! " - Tony Yorke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerCount

Focus area

CustomerCount is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than CustomerCount for

Software Failure Risk

  • medium

About

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

NA

NA

Business Need

Total Processes
(we found evidences for)

43

11

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

create engagement based loyalty

customise loyalty program


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

sending & publishing communications


competitive intelligence


helpdesk management


contact list management

enriching contact list


performance management



rating and review management


sales document management

proposal & quote management



training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting