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CustomerGauge vs Loyverse POS: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for CustomerGauge medium Failure Risk for Loyverse POS low
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Comparison Summary

This comparison report of CustomerGauge vs. Loyverse POS is based on a specific set of business needs and context. The comparison uses 1732 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerGauge and Loyverse POS

CustomerGauge, Thematic, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management, whereas Loyverse POS, Square for Retail, Retail Pro, etc., belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerGauge covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

Loyverse POS focuses on Loyalty Management with Offline, Helpdesk Management, Engagement Management with Mobile, Customer Feedback Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerGauge

Focus area

CustomerGauge is better than Loyverse POS for

Software Failure Risk

  • medium

logo Loyverse POS

Focus area

Software Failure Risk

  • low

About

Account Experience software for better customer-centric decisions that grow your account faster

Suite of Point of Sale (POS) mobile applications

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

41

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (136)

Read Reviews (13)

measuring net promoter score

Read Reviews (92)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (1)

engagement management

Read Reviews (21)

Read Reviews (16)

engaging and following up

Read Reviews (10)

Read Reviews (3)

loyalty management

Read Reviews (11)

Read Reviews (44)

customise loyalty program

Read Reviews (8)

Read Reviews (8)

helpdesk management

Read Reviews (11)

Read Reviews (22)

lead qualification

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lifetime value management

Read Reviews (5)

Read Reviews (1)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (4)

Read Reviews (9)

sending & publishing communications

Read Reviews (4)

Read Reviews (9)

rating and review management

Read Reviews (3)

Read Reviews (3)

campaign management

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (1)

Read Reviews (3)

contract management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (1)

Read Reviews (6)

relationship management

Read Reviews (1)

Read Reviews (5)

promotion management

Read Reviews (0)

Read Reviews (4)

discount management

Read Reviews (0)

Read Reviews (4)

category management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • mobile

  • e-mail

  • phone calls

  • mobile app

  • website

  • user generated content

  • blogs

  • video

  • See 8 more

  • offline

  • point of sale

  • promotions

  • mobile

  • e-mail

  • phone calls

  • mobile app

  • website

  • user generated content

  • blogs

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting