CustomerGauge Overview
CustomerGauge is voted #1 for B2B VoC software. B2B customer data is leveraged to reduce churn and increase revenue.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using CustomerGauge.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using CustomerGauge.
CustomerGauge Use-Cases and Business Priorities: Customer Satisfaction Data
CustomerGauge works with different mediums / channels such as Promotions.
CustomerGauge's features include Embedded Survey Forms, Dashboard, Micro Customer Segmenting, etc. and CustomerGauge support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CustomerGauge analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The customer service (help desk) team is also on it when something needs to be addressed...." Peer review by Internal Consultant
CustomerGauge, Thematic, SurveyMonkey CX, CustomerSure, Loyverse POS, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CustomerGauge
Top Industries
- Information Technology and Services
- Computer Software
- Hospitality
Popular in
- Mid Market
- Enterprise
- Large Enterprise
CustomerGauge is popular in Information Technology And Services, Computer Software, and Hospitality and is widely used by Mid Market, Enterprise, and Large Enterprise.
Comprehensive Insights on CustomerGauge Use Cases
How can CustomerGauge optimize your Collecting Feedback Workflow?
What Are the key features of CustomerGauge for Engaging Conversational Surveys?
How can CustomerGauge enhance your Helpdesk Management process?
How does CustomerGauge facilitate Customise Loyalty Program?
26+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well CustomerGauge solved their Customer Feedback Management needs. Cuspera uses 729 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Video
The Frontline Suite by CustomerGauge
Frequently Asked Questions(FAQ)
for CustomerGauge
What is CustomerGauge?
CustomerGauge is an Account Experience software that combines experience and revenue data with account insights to help in making better customer-centric decisions that grow the accounts faster than the competition. It helps to enhance customer relationships, improve ROI and scale best practices.
With its monetized Net Promoter technology it automates survey delivery, routes powerful insights, prioritizes follow-up and monetizes the account base. It also helps to improve day-to-day operations across departments, reduce employee churn, improved performance and satisfaction, and reduced overhead costs.
Some of its features include prioritized account focus, survey builder and reporting suite, anonymous feedback, real-time analytics and feedback monitoring, permission-based organizational hierarchy and more.
What is CustomerGauge used for?
What are the top features of CustomerGauge?
Who uses CustomerGauge?
What are CustomerGauge alternatives?
Peers used CustomerGauge for Collecting feedback and Engaging conversational surveys
CustomerGauge Competitors
CustomerGauge Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (46) |
| Custom Reports | Read Reviews (79) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (46) |
| Custom Reports | Read Reviews (79) |
CustomerGauge Integrations
CustomerGauge integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for CustomerGauge
Overall Risk Meter
Top Failure Risks for CustomerGauge
CustomerGauge USA LLC Feeds
CustomerGauge Names Technology Sales Veteran Adam Clay as Chief Revenue Officer - PR Web
CustomerGauge appointed Adam Clay as Chief Revenue Officer, highlighting his experience in technology sales to drive revenue growth.
CustomerGauge USA LLC Profile
Company Name
CustomerGauge USA LLC
Company Website
https://customergauge.com/HQ Location
Social
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