cuspera logo CUSPERA

Cvent online survey vs Customer Thermometer: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cvent online survey vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2696 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cvent online survey and Customer Thermometer

Cvent online survey, Customer Thermometer, SurveySparrow NPS, Alida, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cvent online survey covers Engaging Conversational Surveys with E-Mail, Collecting Feedback with Promotions, Event Management with Mobile, Helpdesk Management, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cvent online survey

Focus area

Cvent online survey is better than Customer Thermometer for

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than Cvent online survey for

Software Failure Risk

  • low

About

Online Web Survey Software for your simple and complex survey needs

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

46

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score



helpdesk management


training & onboarding



trade show marketing


workflow management


competitive intelligence




community building


sales document management

contract management


customer case management


loyalty management


communication management

sending & publishing communications



relationship management


social media management

engaging on social media


contact list management


rating and review management


lifetime value management





Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting