cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Delighted platform vs Informizely platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Delighted platform medium Failure Risk for Informizely platform low
Know More

Comparison Summary

This comparison report of Delighted platform vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 3561 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Delighted platform and Informizely platform

Delighted platform, Informizely platform, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.

Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

"By enabling us to see how we are doing each week on customer experience, Delighted has utterly transformed Bonobos. Most surveys are static; this is a living breathing part of our culture. " - Andy Dunn

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Delighted platform

Focus area

Delighted platform is better than Informizely platform for

Software Failure Risk

  • medium

logo Informizely platform

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to gather actionable feedback from your customers

Survey Platform to Improve Website, Service and Conversion Rate

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

24

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (581)

Read Reviews (44)

measuring net promoter score

Read Reviews (243)

Read Reviews (18)

measuring customer satisfaction

Read Reviews (66)

Read Reviews (12)

engagement management

Read Reviews (75)

Read Reviews (4)

engaging and following up

Read Reviews (63)

Read Reviews (3)

engaging with scheduling & cadence

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (32)

Read Reviews (0)

communication management

Read Reviews (26)

Read Reviews (8)

sending & publishing communications

Read Reviews (26)

Read Reviews (8)

social media management

Read Reviews (23)

Read Reviews (2)

social media analytics

Read Reviews (20)

Read Reviews (2)

contact list management

Read Reviews (14)

Read Reviews (0)

creating contact list

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (14)

Read Reviews (0)

competitive intelligence

Read Reviews (11)

Read Reviews (1)

workflow management

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (8)

Read Reviews (1)

sales document management

Read Reviews (8)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (7)

Read Reviews (0)

content sharing

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (6)

Read Reviews (1)

campaign management

Read Reviews (5)

Read Reviews (1)

loyalty management

Read Reviews (4)

Read Reviews (2)

customise loyalty program

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (4)

Read Reviews (1)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

referral management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (2)

conversion management

Read Reviews (1)

Read Reviews (3)

promotion management

Read Reviews (0)

Read Reviews (7)

discount management

Read Reviews (0)

Read Reviews (7)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase sales & revenue

  • Increase customer life time value

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 10 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more

  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting