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Delighted platform vs Startquestion survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Delighted platform vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 3672 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Delighted platform and Startquestion survey

Delighted platform, Startquestion survey, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"Delighted has been a great way to keep a pulse on our athletes and get a steady stream of feedback throughout the month. Measuring NPS trends month over month and going deep into the comments to pull out insights makes Delighted a product marketer’s... dream. " - Megha Doshi

"We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs fro...m the beginning of our cooperation. Due to the nature of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research. " - Beata DÄ…browska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Delighted platform

Focus area

Delighted platform is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to gather actionable feedback from your customers

Survey software for professionals and companies researching clients, employees and the community

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

53

24

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


communication management

sending & publishing communications


social media management

social media analytics


contact list management

creating contact list


rating and review management


competitive intelligence


workflow management


training & onboarding


sales document management

proposal & quote management

contract management


content management


lifetime value management



campaign management


loyalty management

customise loyalty program


sales review & feedback


lead qualification

lead qualification: technographic


products & pricelist management




referral management


knowledge management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase sales & revenue

  • Increase customer life time value

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting