Comparison Summary
This comparison report of Delighted platform vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 3672 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Startquestion survey
Delighted platform, Startquestion survey, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.
"Delighted has been a great way to keep a pulse on our athletes and get a steady stream of feedback throughout the month. Measuring NPS trends month over month and going deep into the comments to pull out insights makes Delighted a product marketer’s... dream. " - Megha Doshi
"Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to... offer the ability to create knowledge tests in the form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs " - Magdalena Gajewska
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Delighted platform
Focus area
Delighted platform is better than Startquestion survey for
Software Failure Risk
About
Customer feedback tool to gather actionable feedback from your customers
Survey software for professionals and companies researching clients, employees and the community
Financials
SEED
NA
Business Need
Total Processes
(we found evidences for)
53
24
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
Top Channels
Channels Used
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promotions
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e-mail
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point of sale
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offline
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website
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user generated content
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blogs
- See 4 more
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promotions
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e-mail
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point of sale
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offline
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website
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user generated content
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blogs
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High