Comparison Summary
This comparison report of Delighted platform vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 3544 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Survey Planet
Delighted platform, Survey Planet, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
"We were missing out on hearing about the average user that is using our existing product, so we wanted to add that to our repertoire. With NPS, we sample everyone and receive more diverse product feedback. " - Zoe Soto
"SurveyPlanet is the perfect tool to generate feedback after group events. Clark Webinar Consulting makes SurveyPlanet an important part of every webinar we produce. Great functionality and beautiful design! " - Dave Clark
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Delighted platform
Focus area
Delighted platform is better than Survey Planet for
Software Failure Risk
About
Customer feedback tool to gather actionable feedback from your customers
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Financials
SEED
NA
Business Need
Total Processes
(we found evidences for)
53
11
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Build brand awareness
-
Enhance customer relationships
-
Increase sales & revenue
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Acquire customers
- See 1 more
Top Channels
Channels Used
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social media
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social media
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
