Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Launch new products
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Build brand awareness
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Enter new markets internationally or locally
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Increase customer life time value
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Improve consistency
- See 8 more
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Acquire customers
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Improve internal communications
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Enhance customer relationships
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Scale best practices
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Launch new products
-
Grow market share
-
Enter new markets internationally or locally
-
Improve ROI
-
Build brand awareness
-
Improve visibility
-
Improve stakeholder relations
-
Establish thought leadership
-
Improve brand engagement
-
Increase sales & revenue
-
Improve digital and social presence
-
Increase customer life time value
-
Improve efficiency
- See 14 more
Top Channels
Channels Used
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offline
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phone calls
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video
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trade shows
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events
-
chat
-
mobile
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on premises
-
e-mail
-
mobile app
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website
-
text SMS
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user generated content
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Skype
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blogs
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social media
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mass media
-
point of sale
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promotions
-
print media
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magazine
-
channel partners
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Slack
-
games
-
support groups
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Facebook at work
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Facebook
-
movies
-
out of home
-
brochure
-
review sites
-
Amazon
-
causes and charity
- See 30 more
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offline
-
phone calls
-
video
-
trade shows
-
events
-
chat
-
mobile
-
on premises
-
e-mail
-
mobile app
-
website
-
text SMS
-
user generated content
-
Skype
-
blogs
-
social media
-
mass media
-
point of sale
-
promotions
-
print media
-
magazine
-
channel partners
-
Slack
-
games
-
support groups
-
Facebook at work
-
Facebook
-
movies
-
out of home
-
brochure
-
review sites
-
Amazon
-
causes and charity
- See 30 more
