Comparison Summary
Deskero Helpdesk: Deskero offers customizable, cloud-based help desk software and support ticket systems. A free trial is available to enhance customer service management.
BMC Helix ITSM: BMC Helix ITSM delivers predictive IT service management for modern enterprises. Enhanced efficiency and proactive problem-solving are provided by BMC Software's solution.
Deskero Helpdesk
Focus area
Deskero Helpdesk is better than BMC Helix ITSM for
Software Failure Risk
Deskero Helpdesk and BMC Helix ITSM: Customer Satisfaction Data
Most deployed common Use Cases for Deskero Helpdesk and BMC Helix ITSM
What solutions does Deskero Helpdesk and BMC Helix ITSM provide for Helpdesk Management?
"...We have been trying different tools for managing help desk and support tickets and this is the best so far...." Peer review by Margie Alvarez, Research Assistant, Universidad de Puerto Rico at Cayey
"...This tool is used in the IT Service desk environment that support more than 10,000 employees...." Peer review by User
What makes Deskero Helpdesk and BMC Helix ITSM ideal for Knowledge Management?
How does Deskero Helpdesk and BMC Helix ITSM address your Communication Management Challenges?
Deskero Helpdesk in Action: Unique Use Cases
What Are the key features of Deskero Helpdesk for Social Media Management?
How can Deskero Helpdesk enhance your Engagement Management process?
BMC Helix ITSM in Action: Unique Use Cases
How efficiently Does BMC Helix ITSM manage your Workflow Management?
About
Deskero: Help desk software and support ticket system
BMC Helix ITSM Capabilities - BMC Software
Age
2007
Financials
SERIES A
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
