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Dialshree vs MaTelSo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Dialshree vs. MaTelSo is based on a specific set of business needs and context. The comparison uses 1898 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Dialshree and MaTelSo

Dialshree, MaTelSo, Channels, Dialpad Ai Voice, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Dialshree covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.

MaTelSo focuses on Communication Management with Phone Calls, Advertisement with Display Advertisement, Contact List Management with Phone Calls, Campaign Management with Phone Calls, etc.

"DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful report...s offered by DialShree has helped the management in tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor. " - Herat Gandhi

"Thanks to the solution provided by matelso, we've moved our call tracking up to a new level. This has allowed us to reproduce an optional lead assignment for each channel! " - Julian H ner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Dialshree

Focus area

Dialshree is better than MaTelSo for

Software Failure Risk

  • medium

logo MaTelSo

Focus area

Software Failure Risk

  • medium

About

Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns

Leading marketing tool for evaluating telephone calls

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

17

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management


communication management

sending & publishing communications

tracking & monitoring communications


touchpoint management


campaign management

campaign analytics


customer feedback management

measuring customer satisfaction


sales document management

proposal & quote management


training & onboarding



business development



engagement management

engaging and following up


contact list management


performance management


conference call management




generation of new leads


compliance & governance



products & pricelist management



workflow management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more
  • Improve efficiency

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more
  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting