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Disqus vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Disqus vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 2120 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Disqus and Salesforce Community Cloud

Disqus, and Salesforce Community Cloud belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Disqus covers Communication Management with Website, Engagement Management with Website, Sales Document Management, Public Relations, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Disqus

Focus area

Disqus is better than Salesforce Community Cloud for

Software Failure Risk

  • high

logo Salesforce Community Cloud

Focus area

Software Failure Risk

  • low

About

Disqus - The #1 way to build an audience on your website

Online Community Software - Salesforce.com

Age

1999

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

45

50

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management




content management

content publishing


social media management

managing social media account

scheduling post to social media


influencer marketing



community building


competitive intelligence


knowledge management



contact list management


training & onboarding


helpdesk management



rating and review management


conversion management


customer case management


workflow management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



relationship management


loyalty management


opportunity management




Top Goals

Goals Achieved

  • Acquire customers

  • Build brand awareness

  • Establish thought leadership

  • Improve internal communications

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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low

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Migration Risk

high

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low

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Business Setting