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doForms vs iSupport: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of doForms vs. iSupport is based on a specific set of business needs and context. The comparison uses 1568 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing doForms and iSupport

doForms belong to a category of solutions that help Mobile Marketing, whereas iSupport belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

doForms covers Sales Document Management with E-Mail, Customer Feedback Management, Workflow Management with Mobile, Helpdesk Management, etc.

iSupport focuses on Helpdesk Management with E-Mail, Sales Document Management with Website, Customer Feedback Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo doForms

Focus area

Software Failure Risk

  • low

logo iSupport

Focus area

Software Failure Risk

  • medium

About

Mobile Forms Software for Data Collection & Workflow Management

Process Automation for Help Desks | iSupport

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

27

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


customer feedback management

measuring customer satisfaction


helpdesk management


engagement management

engaging and following up





communication management

sending & publishing communications


social media management

social media analytics


knowledge management


distribution management


opportunity management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

Top Channels

Channels Used

  • e-mail

  • offline

  • on premises

  • social media

  • website

  • Twitter

  • phone calls

  • user generated content

  • blogs

  • mobile

  • LinkedIn

  • chat

  • video

  • Facebook page

  • Facebook

  • See 12 more
  • e-mail

  • offline

  • on premises

  • social media

  • website

  • Twitter

  • phone calls

  • user generated content

  • blogs

  • mobile

  • LinkedIn

  • chat

  • video

  • Facebook page

  • Facebook

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting