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Doxim CRM vs Zoho Bigin: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Doxim CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 772 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Doxim CRM and Zoho Bigin

Doxim CRM, and Zoho Bigin belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Doxim CRM covers Engagement Management, Training & Onboarding, Campaign Management, Personalized Marketing, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"We wanted a situation where the member tells the story once, and all our teams and channels wrap themselves around the member. " - Matt Welykholowa

"We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can p...ersonalize field names and add custom fields which makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM. " - Michael Robson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Doxim CRM

Focus area

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

CRM for Financial Services

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

29

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


campaign management

campaign analytics


personalized marketing


customer feedback management

measuring customer satisfaction

measuring net promoter score


workflow management


segmentation and targeting


sales document management


relationship management


contact list management


products & pricelist management


pipeline management


generation of new leads



loyalty management




performance management


lead qualification


communication management





sales call management


conversion management


business development




Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Manage risk

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting