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Ecwid vs Zoey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ecwid vs. Zoey is based on a specific set of business needs and context. The comparison uses 5068 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ecwid and Zoey

Ecwid, Zoey, PrestaShop, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ecwid covers Helpdesk Management with User Generated Content, Advertisement with Social Media, Promotion Management with Promotions, Products & Pricelist Management, etc.

Zoey focuses on Sales Document Management, Order Management, Helpdesk Management, Products & Pricelist Management, etc.

"Great feature! So easy to use especially for small businesses selling on Facebook, it makes it SO much easier for customers to go straight from a photo of a product to the actual product without going through your website. " - Dani M

"I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn...’t do, I would normally worry I’d have to rearrange my day. But because I get responses so quickly, it’s not a problem. " - Kris Cardene

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ecwid

Focus area

Ecwid is better than Zoey for

Software Failure Risk

  • low

logo Zoey

Focus area

Zoey is better than Ecwid for

Software Failure Risk

  • low

About

Add an online store - ecwid.com

Zoey: B2B/Wholesale eCommerce Platform with Enterprise Capabilitie

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

45

Total Goals
(we found evidences for)

16

11

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


promotion management


discount management


products & pricelist management


communication management

sending & publishing communications




rating and review management


engagement management

engaging and following up


training & onboarding


contact list management


sales document management

proposal & quote management

contract management


social media management

scheduling post to social media

managing social media account



trade show marketing


knowledge management


content management


referral management




category management



generation of new leads


customer feedback management




sales call management


lead qualification

lead qualification: technographic


international marketing


social media marketing



workflow management


account management


loyalty management


touchpoint management


channel management


lifetime value management


competitive intelligence


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve navigation

  • Improve stakeholder relations

  • Launch new products

  • Reduce bounce

  • Improve brand engagement

  • Establish thought leadership

  • See 13 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • See 8 more

Top Channels

Channels Used

  • promotions

  • offline

  • website

  • e-mail

  • point of sale

  • coupons

  • display advertisement

  • phone calls

  • social media

  • mobile

  • user generated content

  • blogs

  • trade shows

  • video

  • mobile app

  • Facebook

  • See 13 more
  • promotions

  • offline

  • website

  • e-mail

  • point of sale

  • coupons

  • display advertisement

  • phone calls

  • social media

  • mobile

  • user generated content

  • blogs

  • trade shows

  • video

  • mobile app

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting