Zoey Overview

Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.

Use Cases

Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
  • Account Management
  • Promotion Management
  • Content Management
  • Advertisement
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
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Zoey Use-Cases and Business Priorities: Customer Satisfaction Data

Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.

Reviews

"Your software is reliable. I sleep better." - Chris Griffin

Zoey, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.

Popular Business Setting

for Zoey

Top Industries

  • Wholesale
  • Retail
  • Food & Beverages

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Zoey Use Cases

What benefits does Zoey offer for Proposal & Quote Management?

Why is Zoey the best choice for Order Management?

What solutions does Zoey provide for Helpdesk Management?

What Are the key features of Zoey for Products & Pricelist Management?

What solutions does Zoey provide for Merchandising?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Becca Livingston

Business Intelligence Manager

Ninkasi Brewing Company

We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there.

Testimonial By Becca Livingston
Zoey testimonial

Kris Cardene

Commonwealth Packaging Company

I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem.

Testimonial By Kris Cardene
CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Becca Livingston

Business Intelligence Manager

Ninkasi Brewing Company

We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there.

Testimonial By Becca Livingston
Zoey testimonial

Kris Cardene

Commonwealth Packaging Company

I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem.

Testimonial By Kris Cardene

Case Studies

Wholesale

CASE STUDY West Coast Distributors

Zoey App helped West Coast Distributors replace an outdated sales platform. The company needed a modern solution for mobile truck sales and order management. Zoey enabled pre-orders, on-the-go order ...edits, and easy invoicing. The team now finds upselling easier and can manage complex pricing. Support response times improved. The business can grow with Zoey's features and settings.

Medical Devices

CASE STUDY Professional Medical Fulfillment

Zoey helped Professional Medical Fulfillment grow sales by 45 percent after launching their new ecommerce site. The company moved 10 percent of their sales online, up from just 2 percent before. PMF ...saved tens of thousands of dollars each year by managing more ecommerce tasks in house. The team became more agile and could respond faster to customer feedback. Zoey allowed PMF to serve both B2B and B2C customers on one flexible platform.

Consumer Goods

CASE STUDY Backyard Nature Products

Zoey helped Backyard Nature Products launch a new B2B website after their old Drupal site was hacked. The company needed a platform that could handle both B2B and B2C sales in one storefront. Zoey of...fered customer segmentation, automation, and strong support. The new site was ready to launch in just 12 weeks. Zoey's features made it easy to manage sales and serve both wholesale and retail customers.

Consumer Goods

CASE STUDY Egal Pads

Zoey’s ecommerce platform helped Egal Pads launch their B2B business. Egal Pads needed a solution for complex pricing, distributor categories, and API integration with their warehouse. Zoey’s order p...ortal made account management and commission tracking easy. The platform’s design services let Egal Pads build a professional website fast. Zoey’s automation saved money and reduced the need for extra staff. Egal Pads praised Zoey’s customer service and adaptability.

Manufacturing

CASE STUDY Chewbarka

Zoey helped Chewbarka automate their manufacturing and sales process. Chewbarka used to rely on manual paperwork and spreadsheets, which caused errors and delays. With Zoey, they integrated inventory... and shipping, and improved their website. Online sales increased by 50%. They cut their configurable SKUs in half, making inventory easier to manage. Chewbarka praised Zoey's customer service and easy-to-use platform.

Video

Introducing the Zoey Customer Relationship Management (CRM)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoey

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.

A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.
lightning

Peers used Zoey for proposal & quote management and order management

Zoey Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (35)
Custom Reports

4.37/5

Read Reviews (161)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (35)
Custom Reports

4.37/5

Read Reviews (161)

Zoey Integrations

Zoey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Zoey, LLC News

Product

Native Shopify Integration Launches! Manage Orders, Shipments and Inventory From Zoey

Zoey launched a native Shopify integration on June 10, 2025. B2B sellers can now manage orders, shipments, and inventory from Zoey, with real-time synchronization between Zoey and Shopify. The integration streamlines multi-channel operations, eliminates manual data entry, and improves efficiency for wholesale and direct-to-consumer businesses.

Product

Manage Tariffs with Product Surcharge Rules

Zoey has published a tutorial on managing tariff-related surcharges using its "Auto-Add Products to Cart" feature. This guide helps businesses automatically apply surcharges when specific items are added to the cart, offering a flexible solution for handling fluctuating global tariffs. The tutorial is available in Zoey's support documentation.

Product

Zoey + Fishbowl Advanced: Powerful Integration for B2B Wholesale Sales + Inventory Management

Zoey has introduced an advanced integration with Fishbowl for B2B wholesale sales and inventory management, along with a native integration with FAIRE and support for OAuth 2.0 in its REST API.

Product

Native FAIRE Integration with Zoey Now Available

Zoey announces the availability of native FAIRE integration, support for OAuth 2.0 in its REST API, and ShipStation rates for order creation, enhancing its B2B ecommerce platform.

Zoey, LLC Profile

Company Name

Zoey, LLC

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

Social

Financials

PRIVATE