Customer stories

Product Business Settings

Zoey is popular in Wholesale, Retail, and Food & Beverages industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

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E-Commerce Platform
E-Commerce Software

Zoey Product Overview

Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.

How satisfied the customers are with Zoey use-cases

Reviews

"We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount... of customer service calls dramatically." - Ben Rieck
"The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey." - Sean Connolly

Zoey Customer Insights, Testimonials and Case Studies

Why is Zoey the best choice for Proposal & Quote Management?

Why is Zoey the best choice for Order Management?

How can Zoey enhance your Helpdesk Management process?

What benefits does Zoey offer for Products & Pricelist Management?

How efficiently Does Zoey manage your Merchandising?

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.

A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Zoey testimonial

Ben Rieck

Chief Financial Officer

Brooklyn Bedding
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck
Zoey testimonial

Sean Connolly

website administrator

Real Goods
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly
Zoey testimonial

Kris Cardene

Commonwealth Packaging Company
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem.

Testimonial By Kris Cardene
CUSTOMERS TESTIMONIALS
Zoey testimonial

Ben Rieck

Chief Financial Officer

Brooklyn Bedding
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck
Zoey testimonial

Sean Connolly

website administrator

Real Goods
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly
Zoey testimonial

Kris Cardene

Commonwealth Packaging Company
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem.

Testimonial By Kris Cardene

Egal Pads, Inc. - Consumer Goods - Small

Zoey’s eCommerce platform helped Egal Pads, Inc. launch their B2B business. Egal Pads needed flexible pricing, distributor categories, and API integration with their warehouse. Zoey’s ordering portal... made account management and commission tracking easy. The platform saved costs by reducing the need for extra staff and outside web design. Egal Pads praised Zoey’s customer service and support. Zoey’s automation and flexibility helped Egal Pads grow and reach more schools and organizations.

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Real Goods - Retail

Zoey helped Real Goods modernize its ecommerce platform. Real Goods needed a stable, future-proof solution with low setup costs. Zoey enabled easy product management and reduced vendor reliance. Mont...hly costs dropped by 50%. Only one person was needed to set up and migrate data. Conversion rates increased, bounce rates decreased, and session lengths improved.

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Backyard Nature Products - Consumer Goods

Zoey helped Backyard Nature Products launch a new B2B website after their old Drupal site was hacked. The company needed a platform that could handle both B2B and B2C sales in one storefront. Zoey of...fered customer segmentation, automation, and strong support. The new site was ready to launch in just 12 weeks. Zoey's features made it easy to manage sales and serve both wholesale and retail customers.

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Professional Medical Fulfillment - Medical Equipment & Supplies

Zoey helped Professional Medical Fulfillment grow sales by 45 percent after launching their new ecommerce site. The company moved 10 percent of their sales online, up from just 2 percent before. PMF ...saved tens of thousands of dollars each year by managing more ecommerce tasks in house. The team became more agile and could respond faster to customer feedback. Zoey allowed PMF to serve both B2B and B2C customers on one flexible platform.

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West Coast Distributors - Wholesale

Zoey App helped West Coast Distributors replace an outdated sales platform. The company needed a modern solution for mobile truck sales and order management. Zoey enabled pre-orders, on-the-go order ...edits, and easy invoicing. The team now finds upselling easier and can manage complex pricing. Support response times improved. The business can grow with Zoey's features and settings.

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Burt Process Equipment - Manufacturing

Zoey helped Burt Process Equipment move from a custom ecommerce system to a more complete solution. The company needed a platform that was easier to use and could grow with their needs. With Zoey, th...ey loaded 24,000 products in one week, saving 90% of the time spent entering product data. They also cut costs by 70% compared to custom development. The new system connects to their ERP and supports future growth.

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Introducing the Zoey Customer Relationship Management (CRM)

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lightning

Peers used Zoey for proposal & quote management and order management

Zoey Competitors

Zoey Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)

Zoey Integrations

Zoey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)

Livechat

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ShipStation

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CartStack

4.26 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Zoey, LLC News

Product
 

Zoey CRM Update: Log Activity Conducted with Your Accounts

Zoey has introduced a new feature allowing B2B businesses to manage multiple shipments for a single order with split-quote shipping rates. This update simplifies handling complex orders by breaking them into manageable shipments, enhancing operational efficiency.

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Product
 

Zoey Adds Support for Shop on Meta Platforms (Facebook, Instagram)

Zoey has enhanced its platform by adding support for managing multiple shipments for a single order, including split-quote shipping rates. This update aims to assist B2B businesses in handling complex orders that require multiple shipments.

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Product
 

Other Zoey Updates for Q3 2025

Zoey has introduced several updates, including a new Klaviyo integration, Okta-powered single sign-on for Zoey Storefront, and various feature enhancements. These updates aim to improve payment processing, order management, and user interface elements, enhancing the overall functionality and user experience for sellers.

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Product
 

Reports Line-Up Grows, Adds New Capabilities

Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.

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Zoey, LLC Profile

Company Name

Zoey, LLC

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

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Financials

PRIVATE