Zoey Overview

Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.

Use Cases

Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
  • Account Management
  • Promotion Management
  • Content Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
See all business priorities See less business priorities

Zoey Use-Cases and Business Priorities: Customer Satisfaction Data

Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.

Reviews

"The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey." - Sean Connolly

Zoey, Omnyfy, Oracle CX Commerce, Adobe Commerce, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoey

Top Industries

  • Wholesale
  • Retail
  • Food & Beverages

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Zoey Use Cases

Why is Zoey the best choice for Proposal & Quote Management?

How does Zoey facilitate Order Management?

What makes Zoey ideal for Helpdesk Management?

How can Zoey optimize your Products & Pricelist Management Workflow?

What benefits does Zoey offer for Merchandising?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoey testimonial

Sean Connolly

website administrator

Real Goods

The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly
Zoey testimonial

Eric Sparrow

Milkhouse Candle Company

I was nothing but satisfied during the process. Even after getting involved with Zoey, noting something that wasn’t quite what we needed, I put a ticket in. The support team said it was on the docket they wanted to develop, and it was added. This feature that didn’t exist now exists because of our ...feedback. We’ve had a continual process where we ask and Zoey responds. It’s really intriguing to see.

Testimonial By Eric Sparrow
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin
CUSTOMERS TESTIMONIALS
Zoey testimonial

Sean Connolly

website administrator

Real Goods

The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly
Zoey testimonial

Eric Sparrow

Milkhouse Candle Company

I was nothing but satisfied during the process. Even after getting involved with Zoey, noting something that wasn’t quite what we needed, I put a ticket in. The support team said it was on the docket they wanted to develop, and it was added. This feature that didn’t exist now exists because of our ...feedback. We’ve had a continual process where we ask and Zoey responds. It’s really intriguing to see.

Testimonial By Eric Sparrow
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zoey case study
Mechanical or Industrial Engineering
Mechanical or Industrial Engineering
Case Study Burt Process Equipment

How Shifting from a custom platform to Zoey has led to major time and cost savings for Burt Process Equipment

Read More
Zoey case study
Wholesale
Wholesale
Case Study Milkhouse Candle Company

How Zoey makes B2B and B2C orders possible on a single platform, with an app to support the sales team.

Read More
Zoey case study
Wholesale
Wholesale
Case Study Milkhouse Candle Company

How Zoey makes B2B and B2C orders possible on a single platform, with an app to support the sales team.

Read More

Video

Introducing the Zoey Customer Relationship Management (CRM)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoey

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.

A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

Omnyfy, Oracle CX Commerce, Adobe Commerce and Neto are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.
lightning

Peers used Zoey for proposal & quote management and order management

Zoey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)

Zoey Integrations

Zoey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)

Software Failure Risk Guidance

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for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Zoey Feeds

Account Specific Pricing Feature Now Available

Zoey introduces Account Specific Pricing, enhancing pricing flexibility for businesses to negotiate at the account level.

03/10/2024 - source

Invoice Editing Now Available

As promised, 2024 has been a period of major updating of some of Zoey’s core function sets. This includes a heavy focus on our Order Management System (OMS) functionality (check out our previous update here). This month, we continued our updates with a focus on Invoice Editing. This wave of additions to the Invoice screen […]

The post Invoice Editing Now Available appeared first on Zoey.

13/06/2024 - source

OMS Feature Launch: Recurring Orders

Here at Zoey we’re excited to announce a new feature: Automated Recurring Orders In the world of B2B and wholesale, sellers are always looking for ways to work smarter and keep clients happy. Recurring Orders are a simple yet powerful tool that helps sellers do just that. Setting up recurring orders for your customers saves […]

The post OMS Feature Launch: Recurring Orders appeared first on Zoey.

08/04/2024 - source

Zoey Profile

Company Name

Zoey

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

Social

Financials

PRIVATE