Zoey Overview
Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.
Use Cases
Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.
Zoey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.
Reviews
"We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal." - Joan Van Veen
Zoey, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.
Popular Business Setting
for Zoey
Top Industries
- Wholesale
- Retail
- Food & Beverages
Popular in
- Mid Market
- Small Business
- Enterprise
Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoey Use Cases
Why is Zoey the best choice for Proposal & Quote Management?
How can Zoey optimize your Order Management Workflow?
How does Zoey address your Helpdesk Management Challenges?
How can Zoey enhance your Products & Pricelist Management process?
What Are the key features of Zoey for Merchandising?
31+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen |
|
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem. |
|
Your software is reliable. I sleep better. Testimonial By Chris Griffin |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Joan Van Veen VP of Marketing Professional Medical Fulfillment |
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen |
|
Kris Cardene Commonwealth Packaging Company |
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem. |
|
Chris Griffin Web Development Manager Burt Process Equipment |
Your software is reliable. I sleep better. Testimonial By Chris Griffin |
Case Studies
CASE STUDY Commonwealth Packaging Company
CASE STUDY ManaMed
CASE STUDY Milkhouse Candle Company
CASE STUDY Ninkasi Brewing Company
CASE STUDY Real Goods
CASE STUDY Egal Pads, Inc.
Video
Introducing the Zoey Customer Relationship Management (CRM)
Frequently Asked Questions(FAQ)
for Zoey
What is Zoey?
Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.
Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.
A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.
What is Zoey used for?
What are the top features of Zoey?
Who uses Zoey?
What are Zoey alternatives?
Where is Zoey located?
Peers used Zoey for proposal & quote management and order management
Zoey Competitors
Zoey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
Zoey Integrations
Zoey integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Zoey
Overall Risk Meter
Top Failure Risks for Zoey
Zoey, LLC News
Reports Line-Up Grows, Adds New Capabilities
Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.
Zoey Quotes Updates Enable More Flexibility for Both Sellers and Customers
Zoey has updated its Quotes feature for B2B ecommerce, adding granular customer permissions, flexible quote management, and automated reminders. Sellers can now tailor quote workflows, while customers gain more control over editing and converting quotes. These enhancements streamline complex wholesale transactions and improve the buying experience on Zoeys ecommerce platform.
Native Shopify Integration Launches! Manage Orders, Shipments and Inventory From Zoey
Zoey launched a native Shopify integration on June 10, 2025. B2B sellers can now manage orders, shipments, and inventory from Zoey, with real-time synchronization between Zoey and Shopify. The integration streamlines multi-channel operations, eliminates manual data entry, and improves efficiency for wholesale and direct-to-consumer businesses.
Manage Tariffs with Product Surcharge Rules
Zoey has published a tutorial on managing tariff-related surcharges using its "Auto-Add Products to Cart" feature. This guide helps businesses automatically apply surcharges when specific items are added to the cart, offering a flexible solution for handling fluctuating global tariffs. The tutorial is available in Zoey's support documentation.
Zoey, LLC Profile
Company Name
Zoey, LLC
Company Website
https://www.zoey.com/HQ Location
315 W 36th St, New York, 10018, US
Employees
11-50
Social
Financials
PRIVATE
