Zoey Overview
Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.
Use Cases
Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.
Zoey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc.
Reviews
"We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount... of customer service calls dramatically." - Ben Rieck
Zoey, Omnyfy, Oracle CX Commerce, Adobe Commerce, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoey
Top Industries
- Wholesale
- Retail
- Food & Beverages
Popular in
- Mid Market
- Small Business
- Enterprise
Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoey Use Cases
What solutions does Zoey provide for Proposal & Quote Management?
How efficiently Does Zoey manage your Order Management?
Why is Zoey the best choice for Helpdesk Management?
What benefits does Zoey offer for Products & Pricelist Management?
What makes Zoey ideal for Merchandising?
31+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck |
|
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly |
|
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ben Rieck Chief Financial Officer Brooklyn Bedding |
We needed a ready-made solution for our wholesale program customers that would give them the ability to easily place and track orders. The feedback we have received from our customers using Zoey has been very positive and has also lowered the amount of customer service calls dramatically. Testimonial By Ben Rieck |
|
Sean Connolly website administrator Real Goods |
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly |
|
Kris Cardene Commonwealth Packaging Company |
I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn’t do, I would normally worry I’d have to rearrang...e my day. But because I get responses so quickly, it’s not a problem. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Consumer Services
|
Consumer Services |
Case Study Commonwealth Packaging CompanyRead More |
Hospital & Health Care
|
Hospital & Health Care |
Case Study Professional Medical FulfillmentRead More |
Medical Devices
|
Medical Devices |
Case Study ManaMedRead More |
Video
Introducing the Zoey Customer Relationship Management (CRM)
Frequently Asked Questions(FAQ)
for Zoey
What is Zoey?
Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.
Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.
A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.
What is Zoey used for?
What are the top features of Zoey?
Who uses Zoey?
What are Zoey alternatives?
Where is Zoey located?
Peers used Zoey for proposal & quote management and order management
Zoey Competitors
Zoey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
Zoey Integrations
Zoey integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Zoey
Overall Risk Meter
Top Failure Risks for Zoey
Zoey Feeds
Account Specific Pricing Feature Now Available
Zoey introduces Account Specific Pricing, enhancing pricing flexibility for businesses to negotiate at the account level.
Invoice Editing Now Available
As promised, 2024 has been a period of major updating of some of Zoey’s core function sets. This includes a heavy focus on our Order Management System (OMS) functionality (check out our previous update here). This month, we continued our updates with a focus on Invoice Editing. This wave of additions to the Invoice screen […]
The post Invoice Editing Now Available appeared first on Zoey.
OMS Feature Launch: Recurring Orders
Here at Zoey we’re excited to announce a new feature: Automated Recurring Orders In the world of B2B and wholesale, sellers are always looking for ways to work smarter and keep clients happy. Recurring Orders are a simple yet powerful tool that helps sellers do just that. Setting up recurring orders for your customers saves […]
The post OMS Feature Launch: Recurring Orders appeared first on Zoey.
Zoey Profile
Company Name
Zoey
Company Website
https://www.zoey.com/HQ Location
315 W 36th St, New York, 10018, US
Employees
11-50
Social
Financials
PRIVATE
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