Zoey Overview

Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.

Use Cases

Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
  • Account Management
  • Promotion Management
  • Content Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
See all business priorities See less business priorities

Zoey Use-Cases and Business Priorities: Customer Satisfaction Data

Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.

Reviews

"Your software is reliable. I sleep better." - Chris Griffin

Zoey, Omnyfy, Oracle CX Commerce, Adobe Commerce, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoey

Top Industries

  • Wholesale
  • Retail
  • Food & Beverages

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Zoey Use Cases

What benefits does Zoey offer for Proposal & Quote Management?

How does Zoey facilitate Order Management?

How efficiently Does Zoey manage your Helpdesk Management?

How efficiently Does Zoey manage your Products & Pricelist Management?

What Are the key features of Zoey for Merchandising?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Becca Livingston

Business Intelligence Manager

Ninkasi Brewing Company

We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there.

Testimonial By Becca Livingston
Zoey testimonial

Erik Lorenz

Chief Information Officer

ManaMed

There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team. Testimonial By Erik Lorenz
CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Becca Livingston

Business Intelligence Manager

Ninkasi Brewing Company

We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there. … We found it in December; we signed on probably by the end of January. By the end of February, we had everything... in there.

Testimonial By Becca Livingston
Zoey testimonial

Erik Lorenz

Chief Information Officer

ManaMed

There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team. Testimonial By Erik Lorenz

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zoey case study
Consumer Goods
Consumer Goods
CASE STUDY Egal Pads, Inc.

Egal Pads saved costs, reduced hiring needs, and streamlined operations using Zoey’s eCommerce platform and design services.

Read More
Zoey case study
Consumer Goods
Consumer Goods
CASE STUDY Egal Pads, Inc.

Egal Pads saved costs, reduced hiring needs, and streamlined operations using Zoey’s eCommerce platform and design services.

Read More
Zoey case study
Wholesale
Wholesale
Case Study Backyard Nature Products

Backyard Nature Products relaunches its B2B buying experience, leveraging customer segmentation with Zoey

Read More

Video

Introducing the Zoey Customer Relationship Management (CRM)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoey

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.

A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

Omnyfy, Oracle CX Commerce, Adobe Commerce and Neto are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.
lightning

Peers used Zoey for proposal & quote management and order management

Zoey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)

Zoey Integrations

Zoey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)

Software Failure Risk Guidance

?

for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Zoey News

Payment Terms Deposit Automation Now Available

Zoey has introduced automated payment terms deposit, enhancing its ecommerce solutions for various roles and integrations like QuickBooks and Salesforce.

26/01/2025 - source

Introducing the Matrix (Table) Attribute

Zoey introduces the Matrix (Table) Attribute, enhancing complex data handling for ecommerce solutions. It supports various roles and integrations, including QuickBooks and Salesforce, with features like automated billing and order management.

23/01/2025 - source

More Zoey Updates for the End of 2024

Zoey provides updates on solutions by role and integration, product features, and company information, highlighting progress made in 2024.

06/01/2025 - source

Zoey Feeds

Account Specific Pricing Feature Now Available

Zoey introduces Account Specific Pricing, enhancing pricing flexibility for businesses to negotiate at the account level.

03/10/2024 - source

Invoice Editing Now Available

As promised, 2024 has been a period of major updating of some of Zoey’s core function sets. This includes a heavy focus on our Order Management System (OMS) functionality (check out our previous update here). This month, we continued our updates with a focus on Invoice Editing. This wave of additions to the Invoice screen […]

The post Invoice Editing Now Available appeared first on Zoey.

13/06/2024 - source

OMS Feature Launch: Recurring Orders

Here at Zoey we’re excited to announce a new feature: Automated Recurring Orders In the world of B2B and wholesale, sellers are always looking for ways to work smarter and keep clients happy. Recurring Orders are a simple yet powerful tool that helps sellers do just that. Setting up recurring orders for your customers saves […]

The post OMS Feature Launch: Recurring Orders appeared first on Zoey.

08/04/2024 - source

Zoey Profile

Company Name

Zoey

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

Social

Financials

PRIVATE