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Enghouse Insights vs Spark Chart: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 962 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and Spark Chart

Enghouse Insights, and Spark Chart belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"Dub InterViewer is our tool of choice. It provides great options for managing, is simple to use and backed by a supportive and flexible team. " - Donald Carter

"The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a lear...ning curve, but it’s to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it. " - Gabe A

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo Spark Chart

Focus area

Spark Chart is better than Enghouse Insights for

Software Failure Risk

  • low

About

Technology for data-driven decision making

Survey Software to uncover hidden knowledge & ideas

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

29

Total Goals
(we found evidences for)

1

5

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


workflow management


communication management

sending & publishing communications


social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media





content management





Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting