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Enghouse Insights vs Survey Planet: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 626 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and Survey Planet

Enghouse Insights, and Survey Planet belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"Userneeds is one of the largest online sample providers in the Nordics. We have been using NEBU for 4 years, and are very satisfied with system, both DubInterviewer and DubKnowledge. NEBU is strong in a all improtant areas for doing online resarch -... very flexible, easy to use, strong in responsives to different devices, abilty to program sophisticated surveys, ability to handle and compute enormous amout of data, innovative approach and a strong sense af urgency when needed. Overall we are very happy to work with NEBU, and expect to do so in many years to come. " - Karsten Busck

"SurveyPlanet is the best website to create surveys! It is very convenient, and it is possible to do many things even if you just decide to keep the free version. The biggest advantage to SurveyPlanet compared to other platforms is the unlimited numb...er of answers you can get. Thank you! " - Adrien Cabon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Enghouse Insights is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

18

11

Total Goals
(we found evidences for)

1

4

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding



Top Goals

Goals Achieved

  • Grow market share

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting