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Enghouse Insights vs SurveySparrow Enterprise: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5168 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and SurveySparrow Enterprise

Enghouse Insights, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"We have been using Dub InterViewer for about 7 years. We created several questionnaires using Dub InterViewer. It’s a powerful tool which is easy to use. Also I want to mention that the Customer Care department is one of a kind, they really know wha...t they are talking about. " - Henry Korteweg

"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

SurveySparrow | Online Survey Platform

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

15

Total Goals
(we found evidences for)

1

1

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


workflow management



generation of new leads


campaign management


reputation management


conversion management



Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting