Comparison Summary
This comparison report of Enghouse Insights vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5168 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Enghouse Insights and SurveySparrow Enterprise
Enghouse Insights, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
"We have been using Dub InterViewer for about 7 years. We created several questionnaires using Dub InterViewer. It’s a powerful tool which is easy to use. Also I want to mention that the Customer Care department is one of a kind, they really know wha...t they are talking about. " - Henry Korteweg
"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos
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SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than Enghouse Insights for
Software Failure Risk
About
Technology for data-driven decision making
SurveySparrow | Online Survey Platform
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
18
15
Total Goals
(we found evidences for)
1
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Grow market share
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
-
omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High