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Epsilon PeopleCloud Loyalty vs iVend Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Epsilon PeopleCloud Loyalty vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 860 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Epsilon PeopleCloud Loyalty and iVend Loyalty

Epsilon PeopleCloud Loyalty, and iVend Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Epsilon PeopleCloud Loyalty covers Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"We decided to work with Epsilon to leverage the power of engagement segmentation, which is how we discovered an iceberg of non-engagers " - Mercedee Hutton

"With iVend Retail and SAP Business One provided by Vision33, we were able to greatly enhance our customer experience, increase operational efficiency and provide transparency into our inventory. These results have helped us become a truly omnichanne...l organisation, and given us the insight to better anticipate customer demands " - Marty Noworyta

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

A flexible points & rewards management application on digitally or on a card

Age

1969

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

19

34

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


competitive intelligence



lifetime value management



communication management

sending & publishing communications




campaign management


generation of new leads


sales incentive management



promotion management


customer feedback management


trade show marketing


social media analytics


social media management

social media analytics


discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting