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Epsilon PeopleCloud Loyalty vs Poket Loyalty Program Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Epsilon PeopleCloud Loyalty vs. Poket Loyalty Program Software is based on a specific set of business needs and context. The comparison uses 784 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Epsilon PeopleCloud Loyalty and Poket Loyalty Program Software

Epsilon PeopleCloud Loyalty, and Poket Loyalty Program Software belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Epsilon PeopleCloud Loyalty covers Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

Poket Loyalty Program Software focuses on Loyalty Management, Campaign Management, Engagement Management, Customer Feedback Management with Promotions, etc.

"MarketView was better than any brokered list that we had purchased and competed with partnered lists and owned lists in terms of cost to acquire and return on marketing investment " - Shannon Balliet

"We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communic...ation. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers. " - Khoo Juan Lyn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

logo Poket Loyalty Program Software

Focus area

Software Failure Risk

  • medium

About

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Powerful tools to engage and excite customers

Age

1969

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

19

23

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


competitive intelligence



lifetime value management



communication management

sending & publishing communications




campaign management


generation of new leads


customer feedback management


segmentation and targeting


referral management


helpdesk management


discount management


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • promotions

  • coupons

  • user generated content

  • blogs

  • offline

  • point of sale

  • website

  • phone calls

  • mobile

  • See 6 more
  • promotions

  • coupons

  • user generated content

  • blogs

  • offline

  • point of sale

  • website

  • phone calls

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting