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Erply Retail CRM vs Mi9 Intelligence: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Mi9 Intelligence is based on a specific set of business needs and context. The comparison uses 508 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Mi9 Intelligence

Erply Retail CRM, and Mi9 Intelligence belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Mi9 Intelligence focuses on Engagement Management with Offline, Merchandising with Offline, Loyalty Management, International Marketing, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Mi9 Intelligence

Focus area

Software Failure Risk

  • medium

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Mi9 Intelligence Data Sheet - Mi9 Retail

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

14

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management


contact list management


communication management



promotion management



international marketing


content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Establish thought leadership

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • omnichannel

  • out of home

  • brochure

  • video

  • promotions

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • omnichannel

  • out of home

  • brochure

  • video

  • promotions

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting