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Erply Retail CRM vs Spree Commerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Spree Commerce is based on a specific set of business needs and context. The comparison uses 773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Spree Commerce

Erply Retail CRM belong to a category of solutions that help POS, whereas Spree Commerce belong to a category of solutions that help Lead Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Spree Commerce focuses on Helpdesk Management with Mobile, Social Media Management with Social Media, Products & Pricelist Management with User Generated Content, Rating And Review Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Spree Commerce

Focus area

Software Failure Risk

  • medium

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Open source Ecommerce framework - Spree Commerce

Age

2009

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

26

46

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management


sales document management

proposal & quote management


contact list management


communication management



products & pricelist management


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


rating and review management




lead qualification: technographic


lead qualification

lead qualification: technographic


discount management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • user generated content

  • blogs

  • phone calls

  • chat

  • omnichannel

  • mobile app

  • coupons

  • events

  • Instagram

  • Facebook

  • e-mail

  • See 14 more
  • promotions

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • user generated content

  • blogs

  • phone calls

  • chat

  • omnichannel

  • mobile app

  • coupons

  • events

  • Instagram

  • Facebook

  • e-mail

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting