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Erply Retail CRM vs Square for Retail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Square for Retail is based on a specific set of business needs and context. The comparison uses 1499 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Square for Retail

Erply Retail CRM, and Square for Retail belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Square for Retail focuses on Communication Management with E-Mail, Helpdesk Management with Phone Calls, Loyalty Management, Trade Show Marketing with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Square for Retail

Focus area

Software Failure Risk

  • medium

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Best iPad Point of Sale for Retail | Square - squareup.com

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

44

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management


contact list management


communication management


billing and invoice management


campaign management



products & pricelist management


lifetime value management


promotion management


relationship management


trade show marketing



social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


discount management



customer feedback management


payment management


lead qualification: demographic


lead qualification

lead qualification: demographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • See 1 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • phone calls

  • promotions

  • trade shows

  • website

  • coupons

  • social media

  • text SMS

  • video

  • events

  • on premises

  • Instagram

  • See 11 more
  • offline

  • e-mail

  • point of sale

  • phone calls

  • promotions

  • trade shows

  • website

  • coupons

  • social media

  • text SMS

  • video

  • events

  • on premises

  • Instagram

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting