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Erply Retail CRM vs Square Point of Sale: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Square Point of Sale is based on a specific set of business needs and context. The comparison uses 3765 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Square Point of Sale

Erply Retail CRM, and Square Point of Sale belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Square Point of Sale focuses on Communication Management with E-Mail, Trade Show Marketing with Offline, Sales Document Management, Merchandising with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Square Point of Sale

Focus area

Square Point of Sale is better than Erply Retail CRM for

Software Failure Risk

  • medium

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Choosing a POS: Point of Sale Software with No Monthly Fees - squareup.com

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

68

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management

proposal & quote management


contact list management


communication management


workflow management


billing and invoice management


campaign management


products & pricelist management


account management


promotion management


trade show marketing



discount management


social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media



customer feedback management



payment management



rating and review management



referral management




social media marketing


advocacy management





content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • promotions

  • trade shows

  • phone calls

  • mobile

  • social media

  • coupons

  • website

  • Facebook

  • mobile app

  • causes and charity

  • events

  • video

  • games

  • review sites

  • Amazon

  • text SMS

  • on premises

  • user generated content

  • blogs

  • Facebook page

  • See 20 more
  • e-mail

  • offline

  • point of sale

  • promotions

  • trade shows

  • phone calls

  • mobile

  • social media

  • coupons

  • website

  • Facebook

  • mobile app

  • causes and charity

  • events

  • video

  • games

  • review sites

  • Amazon

  • text SMS

  • on premises

  • user generated content

  • blogs

  • Facebook page

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting