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Erply Retail CRM vs Vend: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Vend is based on a specific set of business needs and context. The comparison uses 2513 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Vend

Erply Retail CRM, and Vend belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Vend focuses on Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Vend

Focus area

Vend is better than Erply Retail CRM for

Software Failure Risk

  • medium

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Retail POS Software

Age

2009

2009

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

26

54

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management

proposal & quote management


contact list management


communication management


workflow management



products & pricelist management


account management


lifetime value management


promotion management


social media analytics


social media management

social media analytics


payment management


rating and review management


trade show marketing


business development




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve consistency

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • phone calls

  • website

  • promotions

  • chat

  • user generated content

  • blogs

  • trade shows

  • text SMS

  • video

  • on premises

  • social media

  • Instagram

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • phone calls

  • website

  • promotions

  • chat

  • user generated content

  • blogs

  • trade shows

  • text SMS

  • video

  • on premises

  • social media

  • Instagram

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting