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ExpertSender vs Mapp Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ExpertSender vs. Mapp Cloud is based on a specific set of business needs and context. The comparison uses 1665 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ExpertSender and Mapp Cloud

ExpertSender, Mapp Cloud, Actito, Makesbridge, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ExpertSender covers Workflow Management with E-Mail, Engagement Management with E-Mail, Segmentation And Targeting with E-Mail, Communication Management with E-Mail, etc.

Mapp Cloud focuses on Engagement Management, Lead Analytics, Forecasting, Channel Marketing, etc.

"Since signing up, we haven't looked back. The platform is easy to use but with powerful features and I’ve been really impressed by ExpertSender’s knowledgeable answers. They have always been open in developing their platform to accommodate our speci...fic needs. " - Peter Crawshaw

"The onboarding with Mapp went smoothly and their Customer Success team was always supportive, both technically and commercially, when we were impacted by COVID. The warm-up went perfectly thanks to Mapp’s technical teams and today it allows us to ha...ve excellent email deliverability " - Francois Bertier

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ExpertSender

Focus area

ExpertSender is better than Mapp Cloud for

Software Failure Risk

  • medium

logo Mapp Cloud

Focus area

Mapp Cloud is better than ExpertSender for

Software Failure Risk

  • low

About

Marketing Automation tool to grow ecommerce stores

Insight-led Customer Experience Platform with Real-time Insights

Age

1998

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

49

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


workflow management


engagement management

engaging and following up


segmentation and targeting


communication management

sending & publishing communications


campaign management


loyalty management

customise loyalty program

identify target customers


helpdesk management


contact list management





products & pricelist management




customer feedback management


lifetime value management


business development







channel management


personalized marketing


generation of new leads



touchpoint management



customer case management


content management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Improve consistency

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve efficiency

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve consistency

  • Improve internal communications

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • social media

  • mobile app

  • text SMS

  • offline

  • omnichannel

  • newsletter

  • point of sale

  • mass media

  • television

  • trade shows

  • promotions

  • review sites

  • See 12 more
  • e-mail

  • mobile

  • website

  • social media

  • mobile app

  • text SMS

  • offline

  • omnichannel

  • newsletter

  • point of sale

  • mass media

  • television

  • trade shows

  • promotions

  • review sites

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting