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ExpertSender vs User.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ExpertSender vs. User.com is based on a specific set of business needs and context. The comparison uses 1406 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ExpertSender and User.com

ExpertSender, User.com, Actito, Makesbridge, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ExpertSender covers Workflow Management with E-Mail, Engagement Management with E-Mail, Segmentation And Targeting with E-Mail, Communication Management with E-Mail, etc.

User.com focuses on Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.

"We successfully migrated our marketing automation operations for 7 countries to ExpertSender in only 30 days. This allowed us to send highly relevant behavior-based campaigns before, a very hectic period of the year. Since January, we’ve been levera...ging transactional data in data-driven campaigns to boost repeat purchases throughout the customer’s journey. We expect sales coming from marketing automation to double by the end of the year. " - Marcin Nawrocki

"What you get with User.com is a really great team that will be with you every step of the way. Thanks so much, User.com - Ya'll have been awesome and have built a great product, something our team can scale confidently on - I definitely recommend it... if you're looking for an all-in-one solution at a good price point. " - Dave Rogenmoser

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ExpertSender

Focus area

ExpertSender is better than User.com for

Software Failure Risk

  • medium

logo User.com

Focus area

Software Failure Risk

  • medium

About

Marketing Automation tool to grow ecommerce stores

User.com | Marketing & Sales Automation Software

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

34

54

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


workflow management


engagement management

engaging and following up


segmentation and targeting


communication management

sending & publishing communications


campaign management


loyalty management

customise loyalty program

identify target customers


helpdesk management


contact list management





products & pricelist management




customer feedback management


training & onboarding


sales document management




social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media



content publishing


content management

content publishing


generation of new leads




knowledge management


promotion management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Improve consistency

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve efficiency

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more
  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting