User.com Overview

User.com is a marketing automation platform that enables businesses to personalize customer interactions at scale. By transforming user behavior data into actionable insights, companies can create tailored experiences without extensive development time. This platform supports hundreds of integrations, providing teams with dynamic data to enhance decision-making and drive growth. Security and privacy are prioritized, ensuring that customer data is handled with care. User.com serves as a comprehensive resource for teams looking to boost their marketing strategies, making it a trusted choice among thousands of teams.

Use Cases

Customers recommend Engagement Management, Communication Management, Onboarding, as the business use cases that they have been most satisfied with while using User.com.

Other use cases:

  • Social Media Management
  • Campaign Management
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
  • Contact List Management
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using User.com.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Internal Communications
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User.com Use-Cases and Business Priorities: Customer Satisfaction Data

User.com works with different mediums / channels such as Chat. E-Mail. Social Media etc.

User.com's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and User.com support capabilities include Email Support, Chat Support, Phone Support, etc. also User.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"User.com has helped us at PlagiaShield skyrocket engagement with customizable automations that has changed my business to serve my customers better. The whole setup and help from the team was done in record time. I’m super impressed by the platform!" - Jérémy Mauboussin

User.com, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

User.com is an advanced marketing and sales automation software aimed at boosting engagement and improving conversion. It streamlines processes and provides insights to increase leads and sales.

Popular Business Setting

for User.com

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

User.com is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on User.com Use Cases

What solutions does User.com provide for Engagement Management?

What makes User.com ideal for Communication Management?

How does User.com facilitate Onboarding?

How does User.com address your Social Media Management Challenges?

How does User.com facilitate Campaign Management?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well User.com solved their Marketing Automation needs. Cuspera uses 779 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
User.com testimonial

Jérémy Mauboussin

Founder

PlagiaShield

User.com has helped us at PlagiaShield skyrocket engagement with customizable automations that has changed my business to serve my customers better. The whole setup and help from the team was done in record time. I’m super impressed by the platform! Testimonial By Jérémy Mauboussin
User.com testimonial

Marta Piotrowiak

Marketing Specialist

HeySpace

Now I can plan, prepare, execute, manage and evaluate different marketing campaigns fully on my own – I no longer need to wait for ‘some free time’ of our developers. Automations, ease-of-use and time saving – this is what User.com is about. Testimonial By Marta Piotrowiak
User.com testimonial

Darrah Caughey

Digital Marketing Manager

Educations Media Group - educations.com

Previously we would just do very broad email campaigns to our 2 million members, but now with User.com, I’ve been so excited as a marketer to do marketing automation and send tailored emails automatically, taking us from a 7-10% to now as high as 40% to 50% on click through rates. Testimonial By Darrah Caughey
CUSTOMERS TESTIMONIALS
User.com testimonial

Jérémy Mauboussin

Founder

PlagiaShield

User.com has helped us at PlagiaShield skyrocket engagement with customizable automations that has changed my business to serve my customers better. The whole setup and help from the team was done in record time. I’m super impressed by the platform! Testimonial By Jérémy Mauboussin
User.com testimonial

Marta Piotrowiak

Marketing Specialist

HeySpace

Now I can plan, prepare, execute, manage and evaluate different marketing campaigns fully on my own – I no longer need to wait for ‘some free time’ of our developers. Automations, ease-of-use and time saving – this is what User.com is about. Testimonial By Marta Piotrowiak
User.com testimonial

Darrah Caughey

Digital Marketing Manager

Educations Media Group - educations.com

Previously we would just do very broad email campaigns to our 2 million members, but now with User.com, I’ve been so excited as a marketer to do marketing automation and send tailored emails automatically, taking us from a 7-10% to now as high as 40% to 50% on click through rates. Testimonial By Darrah Caughey

Case Studies

Retail

Case Study Kubota

How a e-commerce has used User.com to activate customers and increase revenue with automated campaigns.

Education

Case Study Qconcursos

Learn how to turn thousands of users into millions of people fully engaged and active, with effective nurturing over multiple omni marketing channels.

Information Technology and Services

Case Study PlagiaShield

How to revolutionize your business and increase conversions by building the ultimate automated funnel enhancement.

Information Technology and Services

Case Study Mangools

How an SEO tool package switched from Intercom and looked to improve their onboarding while enhance their touchpoints with customers to increase conversion.

Information Technology and Services

Case Study Jarvis

How a SaaS company set up automated onboarding and user activation processes with the help of advanced segmentation.

Information Technology and Services

Case Study Predica

How an IT consulting company used marketing automation to grow their subscriber list by 500 contacts in just 3 months.

Video

AI Chat from User.com - The latest update to help you better automate your customer support.

Video Thumbnail

Frequently Asked Questions(FAQ)

for User.com

What is User.com?

User.com is an advanced marketing and sales automation software. It aimed at boosting engagement and improving conversion by using a single data source for your customers. It engages visitors, gains more lead and increases conversion on the website.

User.com delivers the omnichannel communication experience. It allows users to gather information about prospects and communicate with them via live chat through chatbots. Other contact details of clients are collected by SMS, popups, or web push notifications as per individual preference. It helps companies streamline internal processes and grow their business faster.

User.com features include gaining insights about website visitors, generate leads, increase sales, streamline processes, and provide exceptional support.

What is User.com used for?

User.com is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Onboarding .

What are the top features of User.com?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of User.com.

Who uses User.com?

User.com is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are User.com alternatives?

Yespo Оmnichannel CDP, ExpertSender, Lead Liaison and Omnisend are popular alternatives for User.com.

Where is User.com located?

User.com is headquartered at 5/7 Kolejowa St., Building C, 6th floor, Warszawa, Mazowiecki 01-217, PL.
lightning

Peers used User.com for engagement management and communication management

User.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (2)
Analytics

4.17/5

Read Reviews (17)
Custom Reports

3.79/5

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (2)
Analytics

4.17/5

Read Reviews (17)
Custom Reports

3.79/5

Read Reviews (88)

Software Failure Risk Guidance

?

for User.com

Overall Risk Meter

Low Medium High

Top Failure Risks for User.com

User.com sp. z o.o. Profile

Company Name

User.com sp. z o.o.

Company Website

https://user.com/en/

HQ Location

5/7 Kolejowa St., Building C, 6th floor, Warszawa, Mazowiecki 01-217, PL

Employees

101-250

Social

Financials

SERIES B