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Extole Advocacy vs ReferenceEdge: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Extole Advocacy low Failure Risk for ReferenceEdge medium
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Comparison Summary

This comparison report of Extole Advocacy vs. ReferenceEdge is based on a specific set of business needs and context. The comparison uses 1197 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Extole Advocacy and ReferenceEdge

Extole Advocacy, ReferenceEdge, SaaSquatch, Referralcandy, etc., belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Extole Advocacy covers Referral Management, Engagement Management, Loyalty Management, Customer Feedback Management with Promotions, etc.

ReferenceEdge focuses on Content Management, Engagement Management, Campaign Management, Loyalty Management, etc.

"The flexibility of the Extole platform has really enabled us to tweak and modify our referral program for optimal results....the program continues to stay fresh and produces great results. " - Heath Bradbury

"In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership al...so appreciates the decrease in those urgent emails trying to find a reference, and the more efficient and focused process via ReferenceEdge. " - Sandi Montour

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Extole Advocacy

Focus area

Extole Advocacy is better than ReferenceEdge for

Software Failure Risk

  • low

logo ReferenceEdge

Focus area

Software Failure Risk

  • medium

About

Referral Programs to power new customer acquisition

Salesforce Native App for Reference Management

Age

2007

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

33

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction

referral management

Read Reviews (86)

Read Reviews (0)

engagement management

Read Reviews (39)

Read Reviews (15)

engaging and following up

Read Reviews (26)

Read Reviews (10)

loyalty management

Read Reviews (30)

Read Reviews (13)

customer feedback management

Read Reviews (19)

Read Reviews (0)

measuring net promoter score

Read Reviews (14)

Read Reviews (0)

campaign management

Read Reviews (14)

Read Reviews (14)

lifetime value management

Read Reviews (10)

Read Reviews (2)

business development

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (4)

Read Reviews (17)

content sharing

Read Reviews (3)

Read Reviews (8)

social media management

Read Reviews (4)

Read Reviews (1)

social media analytics

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (4)

generation of new leads

Read Reviews (3)

Read Reviews (2)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (1)

Read Reviews (9)

contact list management

Read Reviews (1)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Increase customer life time value

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve internal communications

  • See 10 more

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • events

  • trade shows

  • website

  • user generated content

  • blogs

  • social media

  • See 6 more

  • offline

  • phone calls

  • video

  • events

  • trade shows

  • website

  • user generated content

  • blogs

  • social media

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting