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Extu vs Touchpoint: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Extu vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 1891 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Extu and Touchpoint

Extu, Touchpoint, LoyaltyXpert, Preferred Patron, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Extu covers Loyalty Management, Sales Incentive Management, Channel Marketing with Channel Partners, Account Management with Print Media, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Extu

Focus area

Extu is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than Extu for

Software Failure Risk

  • medium

About

Exponential B2B marketing growth

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

36

33

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


sales incentive management



engagement management

engaging and following up


account management



communication management

sending & publishing communications


campaign management


motivation management



relationship management


redemption management



training & onboarding


content management


generation of new leads


lifetime value management


touchpoint management


helpdesk management



contact list management


membership management





payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve stakeholder relations

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting