Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Enhance customer relationships
-
Enter new markets internationally or locally
-
Improve digital and social presence
-
Acquire customers
- See 2 more
-
Acquire customers
-
Enter new markets internationally or locally
-
Scale best practices
-
Enhance customer relationships
- See 1 more
Top Channels
Channels Used
-
phone calls
-
chat
-
social media
-
video
-
text SMS
-
omnichannel
-
offline
-
on premises
-
Skype
- See 6 more
-
phone calls
-
chat
-
social media
-
video
-
text SMS
-
omnichannel
-
offline
-
on premises
-
Skype
- See 6 more