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FastCall vs Squaretalk Matrix: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FastCall vs. Squaretalk Matrix is based on a specific set of business needs and context. The comparison uses 422 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FastCall and Squaretalk Matrix

FastCall belong to a category of solutions that help Sales Engagement, whereas Squaretalk Matrix belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FastCall covers Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Collaboration with Video, Communication Management with Text SMS, etc.

Squaretalk Matrix focuses on Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FastCall

Focus area

FastCall is better than Squaretalk Matrix for

Software Failure Risk

  • medium

logo Squaretalk Matrix

Focus area

Squaretalk Matrix is better than FastCall for

Software Failure Risk

  • medium

About

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Flexibility that Powers Communication

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

17

24

Total Goals
(we found evidences for)

2

3

Top Processes

Evidences indicate better relative satisfaction


sales call management


contact list management



communication management

sending & publishing communications


social media management

social media analytics


workflow management


engagement management

engaging and following up



helpdesk management


lead qualification



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • chat

  • offline

  • on premises

  • website

  • mobile

  • See 5 more
  • phone calls

  • e-mail

  • text SMS

  • chat

  • offline

  • on premises

  • website

  • mobile

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting