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Compare Feedier vs Enghouse Insights

Comparison Summary

For Feedier vs Enghouse Insights comparison, Our AI algorithm looked at 1954 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Feedier and Enghouse Insights to solve their respective business needs.

Pros and cons of Feedier and Enghouse Insights

Feedier is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo Feedier

Focus area

Feedier is better than Enghouse Insights for

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Next generation feedback tool that automatically collects real-time feedback

Technology for data-driven decision making

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

18

Total Goals
(we found evidences for)

12

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers


communication management

sending & publishing communications


rating and review management


social media management

social media analytics

engaging on social media


discount management


sales review & feedback


workflow management


sales incentive management


training & onboarding


campaign management



sales document management

proposal & quote management


contact list management



lifetime value management




performance management



competitive intelligence


generation of new leads




helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more
  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting