Feedier Overview

Feedier is an AI-driven Customer Intelligence platform. It elevates digital transformation with its intuitive design.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, as the business use cases that they have been most satisfied with while using Feedier.

Other use cases:

  • Communication Management
  • Rating And Review Management
  • Social Media Management
  • Discount Management
  • Review Customer Feedback
  • Automated Workflows
  • Sales Incentive Management
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Feedier.

Other priorities:

  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Product Experience
  • Improve Navigation
  • Scale Best Practices
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Feedier Use-Cases and Business Priorities: Customer Satisfaction Data

Feedier works with different mediums / channels such as E-Mail. and Text SMS.

Feedier's features include Embedded Survey Forms, Gamification, Rewards, etc. and Feedier support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Feedier analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback." - Tanpong Sukhonpanich

Feedier, SurveySparrow NPS, SurveySparrow Enterprise, SmartSurvey, LINK Mobility, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Feedier

Top Industries

  • Marketing and Advertising
  • Education
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Feedier is popular in Marketing And Advertising, Education, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Feedier Use Cases

How can Feedier optimize your Collecting Feedback Workflow?

How efficiently Does Feedier manage your Engaging Conversational Surveys?

What makes Feedier ideal for Loyalty Management?

What solutions does Feedier provide for Communication Management?

How can Feedier enhance your Rating And Review Management process?

30+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Feedier solved their Customer Feedback Management needs. Cuspera uses 1784 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Feedier testimonial

Tanpong Sukhonpanich

Head of Product

Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. Testimonial By Tanpong Sukhonpanich
CUSTOMERS TESTIMONIALS
Feedier testimonial

Tanpong Sukhonpanich

Head of Product

Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. Testimonial By Tanpong Sukhonpanich

Video

What is Feedier? Demo of the CX solution

Video Thumbnail

Frequently Asked Questions(FAQ)

for Feedier

What is Feedier?

Feedier is an all-in-one Feedback management platform that connects people with Feedback giving teams the knowledge and understanding to connect with their end-users using Feedback data and gives the ability to make the right decisions for the future. It helps to enhance customer relationships, acquire customers and improve efficiency.

Feedier allows to easily create a new form, set the branding and share it through the preferred channel. It also creates interactive feedback forms that are fully branded, with a responsive design and entirely customizable to fit all the needs, gathers and automates feedback from all sources into one platform by connecting to the operational systems and map the end-user journeys and so on.

Some of its features include reconnect and turn the Feedback into an innovation leverage, listen and act at every level of the company, measure real-time satisfaction, collect valuable insights and create loyalty with rewards, create long-term loyalty with quality Feedback, and more.

What is Feedier used for?

Feedier is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Loyalty Management .

What are the top features of Feedier?

Embedded survey forms, Gamification and Rewards are some of the top features of Feedier.

Who uses Feedier?

Feedier is used by Marketing And Advertising, Education and Computer Software among other industries.

What are Feedier alternatives?

SurveySparrow NPS, SurveySparrow Enterprise, SmartSurvey and LINK Mobility are popular alternatives for Feedier.

Where is Feedier located?

Feedier is headquartered at 165 Avenue de Bretagne, Lille, Hauts-de-France 59000, FR.
lightning

Peers used Feedier for Collecting feedback and Engaging conversational surveys

Feedier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.58/5 ★

Read Reviews (89)
Custom Reports

3.92/5 ★

Read Reviews (193)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.58/5 ★

Read Reviews (89)
Custom Reports

3.92/5 ★

Read Reviews (193)

Software Failure Risk Guidance

?

for Feedier

Overall Risk Meter

Low Medium High

Top Failure Risks for Feedier

Feedier News

Version 3.25: Tailored KPI management and enriched correlations

Feedier's version 3.25 introduces tailored KPI management and enriched correlations, enhancing feedback analysis efficiency.

08/12/2024 - source

Version 3.24: Contextual attribute analysis and intelligent segmentation

Version 3.24 of Feedier introduces innovations for feedback analysis, including contextual attribute analysis and intelligent segmentation, enhancing data management.

03/12/2024 - source

V3.23: Simplified assignments and optimised team management

Feedier.com releases Version 3.23, enhancing assignment creation and team management, with updates in technology, security, and compliance.

21/11/2024 - source

Feedier Feeds

Version 3.20: New feature for automating workflows

Feedier.com launches version 3.20, introducing the Autopilot module for automating workflows, enhancing its Customer Intelligence Platform.

22/10/2024 - source

Feedier v3.18 – Enhanced UX, Filters, and Features

Feedier v3.18 introduces enhanced user experience, new filters, and features, improving platform power and usability.

09/10/2024 - source

Release 3.16: Revamped profiles, optimized attributes, and more intelligent NPS

Feedier releases version 3.16 featuring revamped profiles, optimized attributes, and enhanced NPS intelligence for better customer feedback management.

07/10/2024 - source

Feedier Profile

Company Name

Feedier

Company Website

https://feedier.com

HQ Location

165 Avenue de Bretagne, Lille, Hauts-de-France 59000, FR

Employees

01-10

Social

Financials

PRIVATE