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Fidelity vs Clientjoy: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Fidelity vs. Clientjoy is based on a specific set of business needs and context. The comparison uses 339 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fidelity and Clientjoy

Fidelity, and Clientjoy belong to a category of solutions that help CRM All-in-One. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fidelity covers Loyalty Management, Engagement Management with Promotions, Payment Management, Lifetime Value Management with Website, etc.

Clientjoy focuses on Sales Document Management, Collaboration with Chat, Lead Management, Digital Marketing with Mass Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fidelity

Focus area

Software Failure Risk

  • medium

logo Clientjoy

Focus area

Software Failure Risk

  • medium

About

Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

CRM for Agencies & Freelancers - All in One CRM

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

12

23

Total Goals
(we found evidences for)

3

6

Top Processes

Evidences indicate better relative satisfaction


loyalty management


engagement management

engaging and following up


sales document management

proposal & quote management


communication management




products & pricelist management




Top Goals

Goals Achieved

  • Launch new products

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • mass media

  • radio

  • chat

  • Skype

  • video

  • website

  • e-mail

  • See 4 more
  • mass media

  • radio

  • chat

  • Skype

  • video

  • website

  • e-mail

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting