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FieldAware vs FieldEdge Flat Rate (formerly Coolfront): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldAware vs. FieldEdge Flat Rate (formerly Coolfront) is based on a specific set of business needs and context. The comparison uses 2484 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldAware and FieldEdge Flat Rate (formerly Coolfront)

FieldAware, FieldEdge Flat Rate (formerly Coolfront), Fieldpoint, B2Field, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldAware covers Sales Document Management, Order Management with Video, Customer Feedback Management with Mobile, Workflow Management with Mobile, etc.

FieldEdge Flat Rate (formerly Coolfront) focuses on Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldAware

Focus area

Software Failure Risk

  • medium

logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

Software Failure Risk

  • medium

About

FieldAware: Efficient Scheduling and Dispatch

Simple tool that ensures your business is more profitable, efficient and consistent.

Financials

SEED

Business Need

Total Processes
(we found evidences for)

43

29

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


workflow management


contact list management


competitive intelligence


social media management

social media analytics


billing and invoice management


knowledge management


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


engagement management

engaging and following up


campaign management

campaign analytics





lead qualification

lead qualification: technographic





helpdesk management


rating and review management


sales review & feedback


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more
  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting