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FieldAware vs ServiceM8: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldAware vs. ServiceM8 is based on a specific set of business needs and context. The comparison uses 3147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldAware and ServiceM8

FieldAware, ServiceM8, Fieldpoint, B2Field, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldAware covers Sales Document Management, Order Management with Video, Customer Feedback Management with Mobile, Workflow Management with Mobile, etc.

ServiceM8 focuses on Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldAware

Focus area

Software Failure Risk

  • medium

logo ServiceM8

Focus area

ServiceM8 is better than FieldAware for

Software Failure Risk

  • low

About

FieldAware: Efficient Scheduling and Dispatch

ServiceM8: Field Service Software

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

42

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


workflow management


contact list management


competitive intelligence


social media management

social media analytics


billing and invoice management


knowledge management


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


engagement management

engaging and following up


campaign management

campaign analytics





lead qualification

lead qualification: technographic




helpdesk management


account management



payment management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more
  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting