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FieldEdge Flat Rate (formerly Coolfront) vs NetSuite Field Service Management (formerly NextService): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldEdge Flat Rate (formerly Coolfront) vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 2204 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldEdge Flat Rate (formerly Coolfront) and NetSuite Field Service Management (formerly NextService)

FieldEdge Flat Rate (formerly Coolfront), and NetSuite Field Service Management (formerly NextService) belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldEdge Flat Rate (formerly Coolfront) covers Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

Software Failure Risk

  • medium

logo NetSuite Field Service Management (formerly NextService)

Focus area

NetSuite Field Service Management (formerly NextService) is better than FieldEdge Flat Rate (formerly Coolfront) for

Software Failure Risk

  • low

About

Simple tool that ensures your business is more profitable, efficient and consistent.

Field Service Management Software for NetSuite

Age

1977

Financials

IPO

Business Need

Total Processes
(we found evidences for)

29

44

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


helpdesk management


rating and review management


sales review & feedback


products & pricelist management



billing and invoice management


training & onboarding



lifetime value management


social media analytics


social media management

social media analytics



generation of new leads


competitive intelligence




sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting