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FieldEdge vs FieldEdge Flat Rate (formerly Coolfront): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldEdge vs. FieldEdge Flat Rate (formerly Coolfront) is based on a specific set of business needs and context. The comparison uses 2593 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldEdge and FieldEdge Flat Rate (formerly Coolfront)

FieldEdge, FieldEdge Flat Rate (formerly Coolfront), RazorSync, BlueFolder, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldEdge covers Sales Document Management, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Training & Onboarding, etc.

FieldEdge Flat Rate (formerly Coolfront) focuses on Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldEdge

Focus area

FieldEdge is better than FieldEdge Flat Rate (formerly Coolfront) for

Software Failure Risk

  • low

logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

FieldEdge Flat Rate (formerly Coolfront) is better than FieldEdge for

Software Failure Risk

  • medium

About

FieldEdge (formerly dESCO)

Simple tool that ensures your business is more profitable, efficient and consistent.

Financials

Business Need

Total Processes
(we found evidences for)

37

29

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


helpdesk management


contact list management


training & onboarding


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


knowledge management




competitive intelligence


sales call management


rating and review management


billing and invoice management


generation of new leads



courses & assessment

track learning progress


performance management


content management


products & pricelist management


sales review & feedback



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more
  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting