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fishbowl vs SurveySparrow NPS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of fishbowl vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 6620 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing fishbowl and SurveySparrow NPS

fishbowl, SurveySparrow NPS, Wonderflow, CheckMarket Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

fishbowl covers Helpdesk Management with Phone Calls, Order Management, Forecasting, Training & Onboarding, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo fishbowl

Focus area

fishbowl is better than SurveySparrow NPS for

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than fishbowl for

Software Failure Risk

  • low

About

Fishbowl marketing solutions and analytic solutions for restaurants

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

56

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management




training & onboarding


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


products & pricelist management


workflow management


communication management

sending & publishing communications


social media management

social media analytics

scheduling post to social media


campaign management


customer feedback management

measuring customer satisfaction


loyalty management

identify target customers


segmentation and targeting


contact list management







discount management


personalized marketing


competitive intelligence


rating and review management



knowledge management




generation of new leads




performance management


sales incentive management



sales review & feedback


lifetime value management




lead qualification


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • See 5 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting