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fishbowl vs Survicate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of fishbowl vs. Survicate is based on a specific set of business needs and context. The comparison uses 6812 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing fishbowl and Survicate

fishbowl, Survicate, Wonderflow, CheckMarket Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

fishbowl covers Helpdesk Management with Phone Calls, Order Management, Forecasting, Training & Onboarding, etc.

Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo fishbowl

Focus area

fishbowl is better than Survicate for

Software Failure Risk

  • medium

logo Survicate

Focus area

Survicate is better than fishbowl for

Software Failure Risk

  • low

About

Fishbowl marketing solutions and analytic solutions for restaurants

Customer feedback tool to understand the prospects better

Financials

SEED

Business Need

Total Processes
(we found evidences for)

50

66

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management




training & onboarding


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


products & pricelist management


workflow management


communication management

sending & publishing communications


social media management

social media analytics


campaign management


customer feedback management

measuring customer satisfaction


loyalty management

identify target customers


segmentation and targeting


contact list management







discount management


personalized marketing


revenue cycle management


content management


rating and review management



knowledge management


generation of new leads



lead qualification





lifetime value management




business development



relationship management


conversion management



calendar management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting