Comparison Summary

Five9: Five9 offers a reliable cloud contact center for exceptional customer experiences. A demo can be requested.

CallHippo: CallHippo offers a robust virtual phone system with features like call forwarding, analytics, and international numbers. These tools enhance business communication and improve efficiency.

logo Five9

Focus area

Five9 is better than CallHippo for

Software Failure Risk

  • medium

logo CallHippo

Focus area

CallHippo is better than Five9 for

Software Failure Risk

  • low

Five9 and CallHippo: Customer Satisfaction Data

Most deployed common Use Cases for Five9 and CallHippo

What Are the key features of Five9 and CallHippo for Helpdesk Management?

Five9 and Callhippo are both designed to manage call centers. Five9 is used to monitor calls, track call volume, and integrate with other systems like Salesforce. Callhippo focuses on ease of setup and provides a virtual telephony solution. While Five9 has a more robust feature set, Callhippo is easier to use and offers a lower price point. A significant limitation of Five9 is that there is no support center documentation for self-service troubleshooting.
"...I also think the call recording is a training tool that any Call Center Manager cannot do without...." Peer review by Jamee T., Construction
"...User Friendly Awesome customer support Good call quality. ...." Peer review by James M., Marketing Manager, Information Technology and Services

How can Five9 and CallHippo enhance your Engagement Management process?

What Are the key features of Five9 and CallHippo for Communication Management?


Five9 in Action: Unique Use Cases

Why is Five9 the best choice for Contact List Management?


CallHippo in Action: Unique Use Cases

What benefits does CallHippo offer for Market Research?

About

Five9 | Leading Cloud Contact Center Platform for the Digital Enterprise

Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe

Age

2001

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting