Comparison Summary
Introducing Five9 and Lime Talk
Five9, NICE CXone, Bright Pattern, etc., belong to a category of solutions that help Contact Center Software, whereas Lime Talk belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Five9 covers Helpdesk Management with Phone Calls, Engagement Management, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, etc.
Lime Talk focuses on Helpdesk Management, Engagement Management, Contact List Management with Chat, Communication Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Five9 | Leading Cloud Contact Center Platform for the Digital Enterprise
Lime Talk - Online chat application for your website
Age
2001
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
74
11
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve consistency
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Improve visibility
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Launch new products
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Shorten ramp up time
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Improve stakeholder relations
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Improve digital and social presence
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Establish thought leadership
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Increase customer life time value
- See 13 more
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Improve internal communications
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Acquire customers
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Increase sales & revenue
Top Channels
Channels Used
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chat
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website
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chat
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website
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
