Comparison Summary
Introducing flex.bi and mHelpDesk
flex.bi, Anylogic Simulation Software, Knowi Platform, etc., belong to a category of solutions that help Business Intelligence, whereas mHelpDesk, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
flex.bi covers Sales Document Management, Workflow Management, Helpdesk Management with Phone Calls, Contact List Management, etc.
mHelpDesk focuses on Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
"flex.bi saves me hours of time of manually combining data and creates up to date reports and dashboards necessary for me and my team. The support team is easy to access and always willing to work together . " - Allan H
"I’ve tried using different softwares. The computer is not my strong side. There is excellent support behind mHelpDesk and people to walk you through it. If you have any questions, they’ll go over that and explain to you how to do that. " - Vladimir M
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About
flex.bi: Flexible Business Intelligence
mHelpDesk Field Service Management Software
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
37
49
Total Goals
(we found evidences for)
5
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Improve efficiency
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Acquire customers
- See 2 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
Top Channels
Channels Used
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
-
user generated content
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blogs
-
point of sale
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
