Comparison Summary
This comparison report of Fluentstream UCaas vs. Nextiva Customer Relationship Suite is based on a specific set of business needs and context. The comparison uses 2211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Fluentstream UCaas and Nextiva Customer Relationship Suite
Fluentstream UCaas belong to a category of solutions that help Contact Center Software, whereas Nextiva Customer Relationship Suite belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Fluentstream UCaas covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Nextiva Customer Relationship Suite focuses on Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Fluentstream UCaas
Focus area
Fluentstream UCaas is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
More Than a Business Phone System. Your New Communications Solution.
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Age
2007
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
32
48
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Launch new products
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
- See 3 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
-
Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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offline
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website
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support groups
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events
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trade shows
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mobile
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chat
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video
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point of sale
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on premises
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mobile app
- See 10 more
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phone calls
-
e-mail
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offline
-
website
-
support groups
-
events
-
trade shows
-
mobile
-
chat
-
video
-
point of sale
-
on premises
-
mobile app
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
